To better assist our customers we are currently upgrading our live chat services. If you experience any problems connecting to support, please reach out to email@example.com
firstname.lastname@example.org for assistance. A corporate representative will follow up with you.
Chat with a Laplink Representative
Laplink Technical Support
REAL Laplink Technical Support Representatives are available to assist you with questions relating to:
- Post Transfer Questions (PCmover)
- Installation & Setup
- Launching a Program
- Getting Connected
- File Transfers & Syncs
- Remote Control
- Error Messages
- Compatibility Inquiries
Technical Support Live Chat
Live Chat is a FREE & SECURE web-based service we offer to let you chat directly with technical support personnel based out of Seattle.
We also offer other support options on a product by product basis.
For after hours support, please submit a support ticket:
Live chat support is web based and requires no downloads. It is ideally suited for providing quick answers to your technical questions in a dynamic, interactive manner. For this reason our technicians don’t always have the freedom to research more complicated issues.
In these situations, you may be asked to submit a technical support request via our free web incident report service where our technicians will be able to fully devote the time needed to research your issue and bring it to a prompt resolution.
Laplink Customer Service
REAL Laplink Customer Service Representatives are available to assist you with questions relating to:
- Pre-Sales Questions
- Purchase a Product / Download
- Register/Activate/Validate a program
- Request a Refund
- Renew your Subscription
- Shipping Inquiries
- Any Other General Questions
Customer Service Live Chat
Live Chat is a FREE & SECURE web-based service we offer to let you chat directly with customer service personnel based out of Seattle.
Please leave a message if chat is unavailable.
Leave a Message
We may already have an article that will give you step by step instructions on how to fix your issue! Check out our great Knowledge Base and search for a solution!
Web-based Support Ticket
Don’t have time to chat? Use our web-based support ticket to submit a question or issue you need help with, and we’ll get back to you generally within one business day.
*When our representatives are unavailable, you can still submit a support incident, send us an email, call and leave a message. If you are using PCmover and need help, feel free to use our 24/7 Free Transfer Assistance.
- Order a product or ask a question about ordering.
- Corporate Sales
- Find out more about enterprise solutions.
- Technical Support
- Get technical support for your Laplink product.
- Website Issues
- Offer suggestions or comments about our web site.
- Resellers and distributors: find out more about becoming a Laplink partner.
- OEM programs
- Find out more about embedding or co-branding Laplink technology.
- Press and Media
- Contact Laplink’s public relations department.
- Find out more about co-marketing opportunities and promotional offers.
To provide general feedback about our products or services:
To offer suggestions or comments about our website:
Laplink Software Inc.
600 108th Avenue N.E., Suite 610
Bellevue, WA 98004
Toll Free: 1-800-LAPLINK
- Contact laplink.com/contact